Can I redo an Ozil goal AI video for free?
Updated:
Short answer
A video that fails is refunded automatically, so you pay nothing for it. A full video that rendered correctly is not redone for free: a new run costs 30 credits, even with the same photos. Test photos with the free 5-second preview first.
What costs nothing
- Failed generations: the reserved credits come back to your balance on their own.
- Previews: 1 free preview per account, once for life, plus any bonus previews that come with a pack.
- Bonus previews: bigger packs add free previews (1 with the $9.90 pack, 3 with the $19.90 pack) for testing new photos.
- Unused packs: you can ask for a refund within 7 days.
What costs credits
Every new full render uses 30 credits, even with the same photos, because it is a new AI run with a new result. Spent credits are not refunded for a result you simply like less; see the refund policy for the exact rules.
Questions people ask
Is a failed video charged?
No. The credits are reserved at the start and returned if the run fails.
How do I avoid paying twice for a bad result?
Can I get my money back instead?
Only for packs you have not used, within 7 days of buying. Email support@ozil-goal-ai.app to ask.
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